Terms of Service

Last updated: September 21, 2026

Welcome to CHESSHAVEN LLC.

These Terms of Service govern your access to and use of chesshavenword.com, including purchases of digital products, downloadable content, website features, and related services.

By accessing our website, placing an order, purchasing a digital product, or downloading our content, you agree to these Terms.

1. Company Information

CHESSHAVEN LLC
EIN: 98-1973418
8206 Louisiana Blvd NE Ste A 9353
Albuquerque, NM 87113
United States

Email: contact@chesshavenword.com
Phone: +1 (505) 644-2374
Website: chesshavenword.com

2. Our Products

CHESSHAVEN LLC provides digital educational content relating to chess for complete beginners.

Our products may include:

• Chess rules guides

• Beginner chess ebooks

• Opening-principles guides

• Basic tactics guides

• Strategy guides

• Planning guides

• Basic endgame resources

• Practice exercises

• Downloadable PDF ebooks

• Digital collections and bundles

Current planned titles include:

• Chess Rules Made Clear

• Your First Opening Plans

• Tactics You Can See

• Play with a Plan

• The Complete Chesshaven Collection

3. Acceptance of Terms

By using our website or purchasing a product, you confirm that:

• You have read and understood these Terms.

• You agree to comply with these Terms.

• You have the legal capacity to enter into a binding agreement.

• Information supplied during checkout is accurate and complete.

4. Digital Products

Our products are digital unless expressly stated otherwise.

Digital products may be delivered through:

• Email

• Download links

• Checkout confirmation

• Customer-account access

• Secure digital-delivery pages

• Other electronic delivery methods

No physical chess boards, pieces, clocks, printed books, or other physical products are included unless expressly stated otherwise.

5. Orders

We reserve the right to reject, review, or cancel an order where reasonably necessary because of:

• Suspected fraud

• Unauthorized payment

• Duplicate transactions

• Technical errors

• Pricing errors

• Incorrect information

• Abuse of our services

• Violation of these Terms

Where appropriate, payments for cancelled orders that have not been supplied will be refunded.

6. Pricing and Payments

Prices are displayed in the currency indicated during checkout.

Payment must generally be successfully completed before digital access is provided.

Payments may be processed by third-party payment providers.

7. Taxes

Applicable taxes may be calculated and collected where required.

8. Digital Delivery

Digital products are generally made available immediately or shortly after successful payment once the relevant finished digital file is available for sale.

Customers are responsible for providing a valid email address and maintaining a compatible device and suitable software capable of opening the supplied digital format.

For delivery problems, contact:

contact@chesshavenword.com

9. License to Use Our Products

Purchasing a CHESSHAVEN LLC digital product grants you a limited, personal, non-exclusive, non-transferable license to use the product for your own personal educational purposes.

Purchasing a product does not transfer intellectual-property ownership.

Without written authorization, you may not:

• Resell our ebooks.

• Redistribute purchased files.

• Share download links publicly.

• Upload our products to file-sharing websites.

• Republish substantial portions.

• Sell modified copies.

• Claim our content as your own.

• Repackage our guides for commercial sale.

• Create competing digital products substantially derived from our original materials.

10. Intellectual Property

Content owned by or licensed to CHESSHAVEN LLC may include:

• Ebooks

• Written materials

• Chess diagrams

• Educational explanations

• Practice questions

• Checklists

• Illustrations

• Graphics

• Designs

• Branding

• Logos

• Product names

• Website content

All applicable intellectual-property rights are reserved.

11. Refunds

Refunds and payment-related matters are governed by our separate Refund Policy.

Nothing in these Terms restricts mandatory consumer rights that cannot legally be excluded.

12. Educational Purpose

Our products provide general educational information relating to beginner chess.

They do not constitute:

• Professional chess coaching

• Chess federation certification

• Titled-player instruction

• Accredited education

• Tournament representation

• Guaranteed competitive preparation

• Individualized professional coaching

unless expressly stated otherwise.

13. Chess Rules

Our products explain broadly recognized rules of chess for beginner learning.

Specific tournament procedures, federation rules, time controls, platform settings, and competition requirements may vary or change.

Customers participating in organized play remain responsible for checking the current rules applicable to their competition or platform.

14. Board Setup and Legal Moves

Our beginner materials may explain topics including:

• Board coordinates

• Piece setup

• Piece movement

• Captures

• Check

• Checkmate

• Stalemate

• Draws

• Castling

• Promotion

• En passant

Educational diagrams should be understood in the context in which they are presented.

15. Opening Principles

Our guides may explain general opening ideas such as:

• Influencing the centre

• Developing knights and bishops

• King safety

• Piece coordination

• Avoiding unnecessary repeated moves

• Avoiding premature attacks

They are intended to teach understandable principles rather than guarantee success with a specific opening.

16. Tactics

Our materials may discuss tactical patterns including:

• Checks

• Captures

• Threats

• Forks

• Pins

• Skewers

• Discovered attacks

• Removing or overloading defenders

Actual positions must always be evaluated individually.

17. Strategy and Planning

Our guides may discuss strategic concepts such as:

• Piece activity

• Pawn structure

• Open files

• Weak squares

• Candidate moves

• Exchanges

• Basic king-and-pawn endgames

• Post-game review

A chess plan is a direction based on the current position, not a guaranteed winning sequence.

18. No Guarantee of Results

CHESSHAVEN LLC does not guarantee:

• Rating improvement.

• A particular win percentage.

• Tournament victories.

• Online match victories.

• Chess titles.

• Professional-player status.

• Specific improvement within a particular period.

• Any particular competitive result.

Individual results vary.

19. Fair Play

Customers remain responsible for complying with the fair-play rules of any:

• Chess website

• Chess application

• Tournament

• Club

• Federation

• Competition

Educational material should not be used during live competitive play where the relevant rules prohibit outside assistance.

20. Third-Party Chess Platforms

Our products may refer to:

• Online chess platforms

• Chess engines

• Analysis tools

• Databases

• Applications

• Books

• Websites

• Chess equipment

CHESSHAVEN LLC does not control these third parties and cannot guarantee their availability, pricing, accuracy, functionality, policies, security, or continued operation.

21. Younger Users

Our guides may be suitable for younger beginners when used appropriately.

Where children use online chess platforms, parents or guardians remain responsible for:

• Appropriate supervision

• Account settings

• Privacy controls

• Messaging permissions

• Personal-information sharing

• Platform age requirements

22. Website Availability

We aim to maintain reliable access to our website and digital-delivery systems.

Temporary interruptions may occur because of:

• Maintenance

• Hosting problems

• Technical issues

• Software updates

• Security incidents

• Third-party outages

• Events outside our reasonable control

23. Prohibited Uses

You may not use our website or products to:

• Violate applicable law.

• Commit fraud.

• Infringe intellectual-property rights.

• Distribute malicious software.

• Attempt unauthorized access.

• Interfere with website security.

• Scrape protected content without authorization.

• Impersonate another person.

• Submit intentionally false information.

• Abuse payment or refund systems.

• Resell or redistribute our products without authorization.

24. Reviews and Customer Content

If you voluntarily submit a review, testimonial, photograph, comment, or other content, you confirm that:

• You have the right to submit it.

• It does not infringe another person's rights.

• It is not intentionally misleading.

• It does not contain unlawful material.

Where you authorize publication, you grant us a non-exclusive right to display and use the submitted content for reasonable business and promotional purposes, subject to applicable privacy requirements.

25. Privacy

Our collection and use of personal information is described in our Privacy Policy.

26. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

• Every chess method will produce identical results.

• Every opening or plan will suit every player.

• Third-party chess platforms will remain available.

• Our website will always operate without interruption.

• Every digital file will work with every possible device or application.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

27. Limitation of Liability

To the fullest extent permitted by applicable law, CHESSHAVEN LLC will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of our website or educational materials.

Customers remain responsible for their own chess decisions, platform use, competition entries, and application of educational content.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

28. Fraud Prevention

We may use reasonable measures to detect and prevent fraud, including:

• Transaction review

• Payment verification

• Temporary delivery delays

• Cancellation of suspicious transactions

• Reasonable verification requests

29. Changes to Products

We may update, revise, redesign, or improve our digital products from time to time.

Reasonable updates do not necessarily constitute a defect.

30. Governing Law

These Terms and disputes relating to CHESSHAVEN LLC or our services will be governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer protection requirements provide otherwise.

31. Dispute Resolution

If you experience a problem with a purchase or our services, we encourage you to contact us first:

contact@chesshavenword.com

We aim to respond within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Nothing in this section prevents a customer from exercising rights or remedies available under applicable law.

32. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect where permitted by law.

33. Entire Agreement

These Terms, together with our:

• Refund Policy

• Privacy Policy

• Shipping Policy

• Other policies expressly incorporated by reference

form the agreement governing use of our website and purchases.

34. Contact Information

CHESSHAVEN LLC
8206 Louisiana Blvd NE Ste A 9353
Albuquerque, NM 87113
United States

EIN: 98-1973418
Email: contact@chesshavenword.com
Phone: +1 (505) 644-2374
Website: chesshavenword.com